Technical User Manual

When creating a user manual for an area monitor used in high risk working environments, the instructions need to be both adaptive and very clear about technical and safety limitations.

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Okotoks Lincoln Website Redesign

Lincoln is a company that prides itself on their luxury vehicles and tailored customer experience. My task was to bring the dealership’s website in harmony with Lincoln’s values.

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Media Management Program Redesign

Through usability testing and market research I was able to reduce the user training time from one week down to a few minutes.

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Rethinking University Registration

The Internet started being used by universities in the 90s and by moving class registration online, a lot of the time spent waiting was eliminated, but new problems were introduced. Through usability testing I designed a new online registration system with the students in mind.

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